This course provides the core foundation for supporting Microsoft(r) Windows NT(r) operating system version 4.0. The goal of this course is to provide support professionals with the skills necessary to install, configure, customize, optimize, network, integrate, and troubleshoot Windows NT 4.0. Content primarily of interest in a complex environment-such as capacity planning on a server and a network, multiple domain management, and trust relationships-is covered in depth in a series of courses that makes up the Microsoft Windows NT Enterprise Series. Content specific to administration of the Windows NT Server network operating system can be found in the Administering Microsoft Windows NT 4.0 course.

At Course Completion

At the end of the course, students will be able to describe the system strategy for Windows NT 4.0., install and configure Windows NT, create and implement system policies, create and manage partitions, file systems, and fault-tolerant volumes, support running applications under Windows NT, identify network components and describe their function on a Windows NT-based computer, install and configure network transport protocols, install and configure network services on Windows NT Server, implement remote access service (RAS), install and configure Microsoft Internet Information Server and Services for NetWare, install client software, implement and troubleshoot directory replication, recognize problems related to the boot process, determine the appropriate action to take for common problems.

Prerequisites

Working knowledge of the Microsoft Windows(r) 95 operating system, such as customizing the Start menu, configuring the desktop, using Control Panel, moving and sizing windows, and switching between tasks, operational understanding of the following microcomputer topics: the Microsoft MS-DOS(r) operating system, memory, hard disks, types of central processing units (CPUs), communications ports, printer ports, display adapters, and pointing devices, completion of Networking Essentials or equivalent knowledge, completion of Administering Microsoft Windows NT 4.0 or equivalent knowledge, experience supporting networks or end users.

Topics:

Microsoft Windows operating systems

Windows NT architecture overview

Domains and workgroups

Lab:

Adding computers to a domain

Skills:

Choose the appropriate Microsoft Windows operating system.

Describe the Windows NT system architecture components.

Explain the similarities and differences between domains and workgroups.

Topics:

Preparing for installation

Installing Windows NT

Performing a server-based installation

Troubleshooting installation

Upgrading to Windows NT 4.0

Initial parameter files

OEM setup tools

Using Books Online

Removing Windows NT

Lab:

Installing and exploring Windows NT Server

Skills:

Prepare the computer for installation of Windows NT.

Install Windows NT.

Configure server-based installation for wide-scale deployment.

Troubleshoot the installation process.

Upgrade Windows NT 3.x to Windows NT 4.0.

Identify the initial parameter files for Windows NT.

Identify the OEM setup tools for Windows NT.

Use Books Online to view Windows NT manuals.

Remove Windows NT.

Topics:

Registry overview

Control Panel hardware settings

Control Panel software settings

Registry Editor

Labs:

Using Control Panel

Using the Registry Editor

Skills:

Describe the purpose of the Windows NT registry.

Configure device drivers and services with Control Panel.

Configure the operating system and applications with Control Panel.

Edit the registry with the Registry Editor.

Topics:

Overview of system policies

How system policy works

Implementing system policies

Using System Policy Editor

Modifying system policy

Securing a computer

System policy troubleshooting

Lab:

Implementing system policies

Skills:

Define the functions and scope of system policies.

Describe how system policy works.

Describe how a user and computer policy is implemented when a user logs on to a domain.

Identify features of System Policy Editor.

Establish system policies for computers running Windows NT.

Describe how to use system policy to secure a computer.

Identify issues in troubleshooting system policy.

Topics:

File systems supported by Windows NT

Working with file names

Managing NTFS compression

Labs:

Converting a FAT partition to NTFS

Managing long file names

Managing NTFS compression

Skills:

Explain the differences between the FAT file system and NTFS.

Explain issues involved with using long file names.

Compress and uncompress files on an NTFS partition.

Topics:

Partitioning a disk

Managing partitions by using Disk Administrator

General maintenance and troubleshooting

Lab:

Creating and managing partitions

Skills:

Describe the types of partitions supported by Microsoft Windows NT.

Use Disk Administrator to create, manage, and delete partitions.

Identify maintenance and troubleshooting solutions for partition management problems.

Topics:

RAID systems

Recovering from hard disk failure

Lab:

Implementing fault tolerance

Skills:

Identify the main features of RAID fault tolerance.

Take steps to recover from a hard disk failure.

Topics:

Subsystems overview

Supporting Win32(r)-based applications

Supporting MS-DOS-based and Win16 applications

Supporting applications in other subsystems

Supporting applications on different hardware platforms

Distributed Component Object Model

Managing applications

Lab:

Running applications

Skills:

Identify the subsystems that support applications under Windows NT.

Identify the features and properties of Microsoft Win32-based applications.

Configure NT Virtual DOS Machines (NTVDMs) to support MS-DOS and Win16 applications.

Configure the OS/2 subsystem and identify issues related to the support of OS/2 and POSIX applications. Identify which applications are binary-compatible across platforms and which are source-compatible. Configure the Distributed Component Object Model (DCOM).

Identify the tools for managing applications under Windows NT.

Topics:

Windows NT network environments

Windows NT network architecture

Distributed processing

Accessing file and print resources

Distributed File System

Skills:

Describe the Windows NT network environments.

Explain the components of the Windows NT network architecture.

Identify the interprocess communication (IPC) mechanisms supported by Windows NT.

Describe the file and print sharing components supported by Windows NT.

Describe the features of the Windows NT Server Distributed File System (Dfs).

Using the Network Program in Control Panel

Microsoft TCP/IP

NWLink

NetBEUI

Network bindings

Labs:

Configuring TCP/IP

Installing NWLink

Installing NetBEUI

Skills:

Use the Network program in Control Panel to install and configure Windows NT protocols.

Perform manual and automatic configurations of TCP/IP.

Configure NWLink IPX/SPX compatible transport.

Install NetBEUI and identify its capabilities and limitations.

Configure network bindings to optimize system performance.

Topics:

Installing network services

Dynamic host configuration protocol

Windows Internet Name Service

Domain name system

Computer Browser service

Labs:

Installing and configuring DHCP

Installing and configuring WINS

Installing and configuring DNS

Skills:

Install network services.

Configure DHCP.

Configure WINS and resolve computer names in a distributed database.

Configure DNS.

Explain the function of the Computer Browser service.

Topics:

RAS and Dial-Up Networking

Telephony API

Installing and configuring RAS

Installing and configuring Dial-Up Networking

Troubleshooting RAS

Lab:

Installing Remote Access Service

Skills:

Describe RAS and Dial-Up Networking.

Explain the Telephony API (TAPI).

Install and configure RAS.

Install and configure Dial-Up Networking.

Troubleshoot RAS.

Topics:

Internet and intranet overview

IIS and PWS networking components

Using Microsoft Internet Explorer

Securing Internet and intranet sites

Lab:

Installing Internet Information Server

Skills:

Describe the Internet and an intranet.

Install and configure IIS and PWS.

Use Microsoft Internet Explorer to access resources on the Internet.

Explain how to secure Internet and intranet sites.

Topics:

Windows NT connectivity with NetWare

Installing and configuring CSNW and GSNW

Lab:

Installing and configuring GSNW

Skills:

Identify the tools for Windows NT connectivity with NetWare.

Install and configure Client Service for NetWare (CSNW) and Gateway Service for NetWare (GSNW).

Topics:

Windows NT 4.0 Server licensing

Licensing administration

Client software included with Windows NT Server

Network Client Administrator

Client-based network administration tools

Services for Macintosh(r)

Lab:

Creating a Network Installation Startup Disk (Optional)

Skills:

Identify appropriate licensing for clients and servers running Windows NT 4.0.

Identify the licensing tools in Windows NT.

Identify which clients can gain access to a computer running Windows NT Server

Use Network Client Administrator to create and configure a network startup installation disk.

Describe how the client-based network administration tools can be used on a computer running Windows NT Workstation or on a computer running Windows 95 to administer Windows NT Server.

Explain the features included in Windows NT Server Services for Macintosh.

Topics:

Directory replication overview

Preparing for directory replication

Managing directory replication

Replication Troubleshooting Overview

Lab:

Implementing directory replication

Skills:

Describe the Windows NT directory replication process.

Prepare an export server and an import computer for directory replication.

Manage directory replication between an export server and an import computer.

Identify directory replication problems and possible solutions.

Topics:

Overview of the Windows NT boot process

Troubleshooting the boot process

Last Known Good configuration

Emergency repair

Lab:

Troubleshooting the Windows NT boot process

Skills:

Describe the Microsoft Windows NT boot process.

Identify and solve problems related to the boot process.

Use the last known good configuration.

Describe and use the emergency repair process.

Topics:

Troubleshooting categories

Diagnostic tools

Additional resources for troubleshooting

Lab:

Using diagnostic utilities

Skills:

Identify categories of common problems and their possible solutions.

Identify and use the diagnostic tools available with Windows NT.

Identify additional resources for troubleshooting.