Exam No.
Course No.
Course Length:

This course is designed for support professionals working in a MS Windows NT Server 4.0-based enterprise environment. Students should have experience supporting a Windows NT Server-based network. The goal of MS 689 is for support professionals to be able to design, implement, and support the Windows NT Server network operating system in an multidomain enterprise environment.

Audience

This course is intended for system engineers and developers who are responsible for installing, configuring, and optimizing Microsoft Windows NT Server version 4.0.

Prerequisites

Experience supporting, setting up, and troubleshooting Windows NT Server, including the use of all administration tools, Completion of course 803 and 922 or equivalent knowledge.

Course Outline

• Windows NT Server 4.0 Directory Services and the enterprise challenge
• Directory Services components and features
• One-way and two-way trust relationships
• Managing groups and accounts across trusts
• Implementing trust relationships
• Determining the optimum number of domain controllers
• Determining effective server locations
• Implementing effective synchronization
• Implementing efficient pass-through authentication
• Considerations in implementing
• Directory Services
• Windows NT Server-based approach to system analysis and planning
• Collecting system data
• Creating a measurement base
• Using Performance Monitor
• Measurement bases in the server environment
• Establishing a database of measurement information
• Performance analysis
• Determining workload characterization
• System bottlenecks
• Setting system usage expectations
• Analysis in the Windows NT Server-based environment
• Proposing solutions
• Resource allocation and long-term record keeping

Topics:

Lab:

Skills:

• Recognize several key challenges to network designers and explain how Windows NT Directory Services meet these challenges.
• Identify the role of domains and trusts in a large Windows NT-based network.
• Identify the Windows NT Directory Services components and features, and describe the role that each plays in a Directory Services environment.
• Identify the major tasks that a network planner needs to be able to perform when implementing Windows NT Directory Services.

Topics:

Lab:

Skills:

• Determine when to implement a one-way or two-way trust relationship.
• Use groups to manage large numbers of accounts in a multiple-domain environment.
• Grant permissions across trusts.
• Recognize the importance of the NetLogon service.
• Determine when pass-through identification occurs.
• Establish one-way and two-way trusts.

Topics:

Lab:

Skills:

• Describe the role of domains in Windows NT Directory Services.
• Describe the planning considerations involved in implementing any domain model successfully.
• Identify the capabilities in a domain environment of a Windows NT-based computer that are different from the capabilities of a non-Windows NT-based computer in the same domain.
• Implement and administer a Single Domain Model.
• Implement and administer a Single Master Domain Model.
• Implement and administer a Multiple Master Domain Model.

Topics:

Lab:

Skills:

• Identify the primary problem areas in implementing servers to achieve an efficient directory structure.
• Identify Directory Services database size factors.
• Determine the optimum number of domain controllers.
• Determine effective server locations in a domain.
• Plan domain and server locations.
• Implement domain controllers to effectively accommodate synchronization.

Topics:

Lab:

Skills:

• Define server analysis and optimization.
• Identify the major resources to monitor when performing server analysis and optimization.
• List the Windows NT utilities used for server analysis and optimization.
• Use Performance Monitor for server analysis.
• Identify Performance Monitor views.
• List techniques used when performing server analysis and optimization.
• Identify the six-step procedure for performing server analysis and optimization in Windows NT.

Topics:

Lab:

Skills:

• Identify the importance of collecting system data.
• Define a measurement baseline and the resources to be measured.
• Use Performance Monitor to create a measurement baseline.
• Establish a database of measurement information.

Module 3: Performance Analysis, Forecasting, and Record Keeping

Topics:

Lab:

Skills:

• Define performance analysis.
• Identify the various server environments.
• Determine workload characterization.
• Forecast future resources allocation.
• Establish a plan for long-term record keeping.

Topics:

Lab:

Skills:

• Perform analysis in the file and print server environment.
• Identify resource implications.
• Monitor Internet Information Server.
• Identify forecasting considerations.
• Calculate the number of users a file and print server can support.

Module 5: Analyzing System Performance in the Application Server Environment

Topics:

Lab:

Skills:

• Perform analysis in the application server environment.
• Identify resource implications.
• Identify forecasting considerations.
• Calculate the number of users an application server can support.

Topics:

Lab:

Skills:

• Perform analysis in the domain server environment.
• Identify resource implications.
• Identify forecasting considerations.
• Calculate the number of users a domain server can support.
• Identify solutions to possible server optimization problems.

Topics:

Lab:

Skills:

• Describe a process for network traffic analysis.
• Use Network Monitor to capture, view, and save data.

Module 2: Analyzing and Optimizing Client Initialization Traffic

Topics:

Labs:

Skills:

• List the tasks that contribute to client initialization traffic.
• Analyze DHCP traffic.
• Analyze WINS client traffic.
• Analyze traffic associated with establishing a file session.
• Analyze logon validation traffic.

Topics:

Labs:

Skills:

• List the tasks that contribute to client-to-server traffic.
• Analyze client browser traffic.
• Analyze DNS traffic.
• Analyze intranet browsing traffic.

Topics:

Labs:

Skills:

• List the services that contribute to server-to-server traffic.
• Analyze account synchronization traffic.
• Analyze trust relationship traffic.
• Analyze server browser traffic.
• Analyze WINS replication traffic.
• Analyze directory replication traffic.
• Analyze DNS server-to-server traffic.

Module 5: Predicting Network Traffic

Topics:

Lab:

Skills:

• List the guidelines for predicting network traffic.
• Use situations described in the scenarios as examples when making changes to the network.
• Predict network traffic for a given scenario.

Topics:

Skills:

• Identify the tasks of troubleshooting Windows NT Server.
• Identify the principal reasons for successful troubleshooting.
• Identify Windows NT Server troubleshooting resources.
• Identify the components of a reliable troubleshooting methodology.

Topics:

Lab:

Skills:

• Contrast the major layers in the Windows NT operating system architecture.
• Identify the main kernel mode components and their functions.
• Define the functions of the main components in the Windows NT networking architecture.
• Identify potential troubleshooting issues for the kernel mode network-ing components that interact closely with I/O Manager.
• Identify the distributed networking components (user mode) and trace the flow of control when a client computer makes a request to a server computer.
• Describe the methods used to troubleshoot problems from an architectural perspective.
• Identify the tools used to troubleshoot problems from an architectural perspective.

Topics:

Lab:

Skills:

• Describe how the Registry can be used to troubleshoot Windows NT.
• Describe the organizational structure of the Registry.
• Examine the Registry using Registry Editor.
• Examine the Registry using the Registry Help file, Windows NT command-line diagnostics, and the Remote Command utility.
• Identify the main troubleshooting opportunities in HKEY_LOCAL_MACHINE.
• Examine HKEY_LOCAL_MACHINE\HARDWARE.
• Examine HKEY_LOCAL_MACHINE\SYSTEM.

Topics:

Lab:

Skills:

• Identify the phases of a successful Windows NT boot.
• Identify the events of the initial phase of the boot process.
• Identify the events of the boot loader phase of the boot process.
• Identify the events of the kernel phase of the boot process.
• Identify the events of the logon phase of the boot process.
• Identify the contents and switches of Boot.ini.
• Verify which drivers were successfully loaded.
• Replace missing or damaged files.

Topics:

Lab:

Skills:

• Interpret stop screens.
• Identify debug options.
• Use Kernel Debugger.
• Describe and use CrashDump.
• Describe and use dump analysis utilities.
• Examine Dr. Watson error logs.