Administering Microsoft Systems Management Server 2.0
Course No. Course Length:	827 3 Days
This three-day, instructor-led course provides students with the knowledge and skills required to administer Microsoft Systems Management Server (SMS) version 2.0. It could be subtitled "A Day in the Life of an SMS Administrator." Students will learn how to discover and install clients, distribute software to client computers, collect hardware and software inventory, use software metering features, and use the remote tools. Students will learn to troubleshoot common errors and use Crystal Reports to produce a variety of reports. This course is a prerequisite for course 828, Deploying and Supporting a Microsoft Systems Management Server 2.0 Site. At Course Completion At the end of the course, students will be able to: List and describe the elements that make up an SMS 2.0 site. Discover and install an SMS client. Collect and view hardware and software inventory. Distribute software to selected resources (computers, users, user groups). Configure and use software metering. Produce database reports. Configure, install, and use remote tools. Troubleshoot common problems with inventory collection, software distribution, remote tools, and software metering. Prerequisites Experience installing and configuring software applications and Microsoft Windows NT operating systems Experience helping end users solve computer problems Passing of the Networking Essentials certification exam or equivalent knowledge
Course Outline
Day 1
Module 1: Introduction to SMS 2.0
Topics: Microsoft SMS 2.0 features Elements of an SMS 2.0 site Web-Based Enterprise Management (WBEM) concepts Lab: Using Microsoft Management Console Skills: Students will be able to: List and describe the key features of SMS 2.0. List and define SMS 2.0 terminology. List and describe the elements that make up an SMS 2.0 site. Define WBEM and explain its application with SMS.
Module 2: Discovering and Installing Clients
Topics: Assigning clients to sites Discovering resources Installing clients Troubleshooting client installation Lab: Adding a client to an SMS site Skills: Students will be able to: List the various methods of discovering site resources. Configure site assignment rules. Install SMS clients using a variety of methods (logon, manual, push). Remove SMS client software.
Module 3: Collecting Hardware and Software Inventory
Topics: Configuring software inventory Configuring hardware inventory Viewing inventory data Troubleshooting inventory collection Labs: Configuring software inventory collection Configuring hardware inventory collection Viewing software and hardware inventory data Using Crystal Reports Skills: Students will be able to: Configure software inventory. Collect client files. Configure hardware inventory. View inventory data (current and historical). Produce various inventory reports using Crystal Reports.
Day 2
Module 4: Distributing Software
Topics: Overview of software distribution Creating packages and programs Querying the SMS database Configuring collections Advertising programs to clients Troubleshooting software distribution Labs: Distributing software to distribution points Running an advertised program at the client Skills: Students will be able to: Query the SMS database. Create a collection of resources. Create a software package. Configure a program. Advertise a program to a collection. Use Advertised Programs Wizard to run program advertisements received at the client computer. Identify where software distribution failed for a given situation.
Module 5: Using SMS Installer
Topics: Installing SMS Installer Creating an installation file Testing the installation file Compiling the script file Rolling back an application Patching an application installation Labs: Using SMS Installer to modify a registry entry Using SMS Installer to install an application Skills: Students will be able to: Install SMS Installer. Install an application using SMS Installer. Modify an SMS Installer script file. Package a client task using SMS Installer. Roll back a client computer to its former state. Patch an application previously installed using SMS Installer.
Day 3
Module 6: Using Software Metering
Topics: Configuring software metering Metering software use Licensing applications Troubleshooting software metering Labs: Metering software use Generating software metering reports Skills: Students will be able to: Configure software metering. Configure application licensing. Use the software metering reporting functions. Troubleshoot common software metering problems.
Module 7: Remotely Supporting Computers with SMS
Topics: Introduction to the remote tools Using remote diagnostics Configuring remote control Using remote control in various network environments Troubleshooting remote control Lab: Using remote control to solve problems Skills: Students will be able to: Configure a site to use remote control. Use the SMS remote diagnostic utilities. Use remote control functions. Troubleshoot common remote control problems.